Support
We're here to help with the Curora app and web platform.
Contact us
Email us and we’ll get back to you, usually within one working day.
support@curora.co.ukPlease include your organisation name, the device you’re using and a short description of the problem.
Frequently asked questions
How do I get a Curora account?
Accounts are created by your organisation's administrator. Ask them to invite you; you'll receive an email to set your password.
I forgot my password.
Reset it on the web at Forgot password, then sign in to the app with your new password.
I can't see a branch or an audit I expect.
You only see the branches and audits your role allows. Your organisation administrator can change your access.
How do I approve or reject a submission?
Open the Review tab, tap a submission, then use Approve or Reject at the bottom. Rejecting asks for a reason, which the submitter sees.
Can I download an audit as a PDF?
Yes. Open a submission and tap the share button in the top-right to open or share its PDF.
How do I delete my account or my data?
Sign in on the web and open Settings → Profile → Delete account. You can also email us and we will handle it with your organisation. See our Privacy Policy.
About Curora
Curora is provided by ALGO IT SOLUTIONS LIMITED. It helps care organisations run, review and approve compliance audits across their homes and branches.